In case of shipping damage we must be contacted within 24hrs of delivery of the package.
If there is anything wrong with the item, such as manufacturer defect, item damage, etc. Please contact us as soon as possible and we will reship, replace or refund the item.
If you would like to return the item for whatever personal reason, that is ok as well. However we will ask you to be responsible for all the shipping costs. There will also be a 20% restocking fee for the returned order. Item has to be returned to us in the same condition it came to you. Please also contact us and let us know that you would be returning the item, so we can note to expect your package.
Many packages get returned back to us by the shipper due to an incorrect address or for being unclaimed. After multiple shipping trips and time at shipper's warehouses, packages often arrive back to us with severe box or item damage. In order to recoup these losses we will charge a 10% restocking fee. Please double check your address so this does not happen.